Philips North America Llc recall Z-3237-2026 · FDA Recalls

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Class IIDeviceOngoing

Philips North America Llc

Ingenia Ambition S and Ingenia Ambition X; Model Numbers (REF): 1. 781359 (S), 2. 782108 (S), 3. 782139 (S), 4. 781356 (X), 5. 782109 (X), 6. 782138 (X);

Reason for recall

A software issue will terminate an examination during the image reconstruction process if the scan parameters are manually adjusted such that reconstruction requirements exceed the available system memory.

Details

Recall number: Z-3237-2026
Event ID: 99769
Recall initiated: Aug 21, 2026
Classified: Sep 18, 2026
Reported: Sep 30, 2026
Quantity: 922
Distribution: Worldwide distribution - US Nationwide and the countries of Albania, Algeria, Andorra, Angola, Argentina, Australia, Austria, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Belize, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, C¿te D'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Fiji, Finland, France, French Polynesia, Georgia, Germany, Ghana, Greece, Guadeloupe, Guernsey, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kenya, Korea, Republic of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malaysia, Maldives, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Palestine, State of, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, R¿union, Romania, Russian Federation, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Venezuela, Viet Nam, Yemen, Zambia;

Lot / code info

1. Model Numbers (REF): 781359(S); UDI-DI: 884838090057; Serial Numbers: 48053, 48126, 48136, 48144, 48020, 48030, 48155, 48191, 48216, 48218, 48245, 48300, 48183, 48186, 48187, 48222, 48225, 48234, 48240, 48241, 48249, 48269, 48278, 48284, 48288, 48293, 48294, 48299, 48304, 48313, 48317, 48326, 48331, 48051, 48223, 48207, 48028, 48031, 48049, 48050, 48131, 48134, 48242, 48254, 48219, 48000, 48004, 48019, 48032, 48132, 48135, 48145, 48160, 48224, 48244, 48040, 48122, 48039, 48022, 48152, 48012, 48014, 48036, 48037, 48044, 48127, 48151, 48158, 48174, 48184, 48046, 48047, 48055, 48128, 48129, 48153, 48190, 48192, 48194, 48226, 48275, 48181, 48198, 48199, 48200, 48033, 48045, 48001, 48038, 48185, 48238, 48239, 48276, 48010, 48170, 48035, 48172, 48027, 48248, 48146, 48147, 48148, 48163, 48164, 48165, 48169, 48182, 48188, 48271, 48290, 48291, 48297, 48302, 48303, 48308, 48309, 48310, 48321, 48325, 48329, 48337, 48018, 48283, 48177, 48017, 48056, 48250, 48272, 48253, 48268, 48026, 48013, 48052, 48112, 48120, 48130, 48162, 48171, 48179, 48214, 48217, 48233, 48237, 48243, 48252, 48273, 48274, 48286, 48287, 48314, 48322, 48133, 48316; 2. Model Numbers (REF): 782108(S); UDI-DI: 884838098343; Serial Numbers: 48572, 48627, 48581, 48687, 48592, 48652, 48800, 48953, 48544, 48506, 48520, 48521, 48534, 48551, 48781, 48834, 48842, 48843, 48848, 48892, 48712, 48714, 48715, 48810, 48813, 48833, 48883, 48885, 48943, 48947, 48538, 48539, 48556, 48602, 48640, 48808, 48613, 48650, 48502, 48507, 48514, 48540, 48577, 48579, 48580, 48590, 48591, 48612, 48614, 48617, 48620, 48628, 48632, 48638, 48692, 48697, 48698, 48721, 48765, 48818, 48819, 48824, 48503, 48557, 48570, 48595, 48606, 48651, 48706, 48707, 48725, 48729, 48744, 48756, 48773, 48796, 48804, 48815, 48861, 48876, 48898, 48695, 48660, 48734, 48877, 48878, 48879, 48679, 48889, 48529, 48609, 48622, 48658, 48659, 48769, 48774, 48837, 48857, 48864, 48574, 48900, 48541, 48549, 48710, 48865, 48504, 48508, 48513, 48524, 48536, 48537, 48555, 48560, 48571, 48573, 48585, 48593, 48594, 48596, 48597, 48600, 48611, 48624, 48639, 48642, 48644, 48666, 48711, 48762, 48768, 48775, 48778, 48891, 48950, 48522, 48561, 48668, 48686, 48737, 48846, 48852, 48887, 48607, 48519, 48680, 48699, 48738, 48820, 48845, 48860, 48867, 48868, 48869, 48870, 48901, 48942, 48948, 48951, 48958, 48962, 48532, 48533, 48505, 48567, 48671, 48672, 48676, 48801, 48604, 48851, 48515, 48584, 48886, 48674, 48753, 48754, 48782, 48783, 48784, 48785, 48789, 48790, 48791, 48793, 48794, 48807, 48875, 48902, 48945, 48941, 48961, 48550, 48647, 48850, 48610, 48615, 48654, 48728, 48685, 48817, 48500, 48635, 48523, 48535, 48546, 48552, 48562, 48578, 48589, 48645, 48646, 48648, 48649, 48655, 48656, 48665, 48669, 48675, 48700, 48708, 48719, 48748, 48749, 48826, 48827, 48828, 48832, 48855, 48872, 48874, 48888, 48907, 48973, 48661, 48662, 48663, 48724, 48693, 48884, 48525, 48526, 48978; 3. Model Numbers (REF): 782139(S); UDI-DI: 884838108639; Serial Numbers: 29021, 29038, 29000, 29008, 29010, 29011, 29012, 29014, 29016, 29022, 29039, 29040, 29045, 29052, 29072, 29096, 29097, 29105, 29108, 29127, 29130, 29131, 29081, 29090, 29095, 29151, 29054, 29069, 29078, 29115, 29053, 29118, 29139, 29140, 29003, 29015, 29020, 29028, 29033, 29143, 29169, 29013, 29138, 29144, 29062, 29076, 29079, 29126, 29132, 29137, 29153, 29155, 29157, 29158, 29164, 29136, 29150, 29160, 29068, 29070, 29165, 29120, 29057, 29047, 29049, 29133, 29134, 29042, 29043, 29055, 29065, 29122; 4. Model Numbers (REF): 781356(X); UDI-DI: 884838090040; Serial Numbers: 47194, 47040, 47091, 47345, 47361, 47050, 47209, 47254, 47275, 47049, 47357, 47013, 47014, 47015, 47053, 47065, 47082, 47000, 47002, 47017, 47024, 47035, 47047, 47056, 47058, 47074, 47078, 47089, 47192, 47225, 47337, 47226, 47227, 47341, 47307, 47364, 47365, 47372, 47284, 47350, 47057, 47075, 47088, 47174, 47175, 47193, 47052, 47085, 47262, 47328, 47342, 47384, 47064, 47244, 47219, 47220, 47298, 47247, 47329, 47096, 47207, 47283, 47190, 47264, 47034, 47202, 47315, 47332, 47367, 47385, 47016, 47269, 47382, 47352, 47021, 47001, 47032, 47041, 47248, 47255, 47311, 47272, 47306, 47077, 47009, 47080, 47083, 47242, 47245, 47302, 47310, 47312, 47006, 47007, 47011, 47018, 47022, 47025, 47028, 47033, 47044, 47045, 47054, 47060, 47061, 47062, 47066, 47071, 47084, 47090, 47093, 47095, 47176, 47183, 47185, 47196, 47198, 47203, 47204, 47205, 47208, 47210, 47216, 47251, 47280, 47291, 47316, 47323, 47324, 47325, 47330, 47331, 47333, 47335, 47336, 47338, 47339, 47340, 47346, 47370, 47377, 47378, 47380, 47387; 5. Model Numbers (REF): 782109(X); UDI-DI: 884838098350; Serial Numbers: 47531, 47540, 47877, 47878, 47879, 47869, 47519, 47526, 47555, 47584, 47839, 47565, 47644, 47742, 47585, 47582, 47755, 47903, 47928, 47935, 47940, 47713, 47946, 47947, 47944, 47507, 47508, 47610, 47900, 47901, 47527, 47529, 47545, 47640, 47725, 47778, 47855, 47858, 47870, 47532, 47533, 47547, 47548, 47591, 47831, 47843, 47882, 47607, 47583, 47625, 47626, 47627, 47628, 47629, 47630, 47675, 47676, 47786, 47850, 47854, 47868, 47921, 47933, 47509, 47525, 47765, 47902, 47908, 47919, 47504, 47579, 47683, 47688, 47737, 47784, 47808, 47809, 47810, 47822, 47826, 47837, 47846, 47847, 47887, 47905, 47909, 47910, 47936, 47938, 47939, 47511, 47536, 47543, 47561, 47562, 47564, 47646, 47671, 47681, 47694, 47698, 47750, 47603, 47705, 47578, 47819, 47516, 47841, 47907, 47954, 47955, 47956, 47957, 47958, 47959, 47937, 47518, 47716, 47754, 47782, 47783, 47689, 47853, 47952, 47953, 47656, 47867, 47912, 47914, 47798, 47948, 47665, 47557, 47834, 47550, 47513, 47602, 47528, 47768, 47770, 47773, 47804, 47860, 47883, 47889, 47785, 47791, 47934, 47635, 47788, 47906, 47923, 47696, 47747, 47806, 47865, 47535, 47614, 47617, 47651, 47652, 47660, 47661, 47662, 47663, 47718, 47720, 47721, 47727, 47728, 47729, 47730, 47731, 47779, 47851, 47560, 47546, 47563, 47697, 47797, 47811, 47845, 47904, 47566, 47597, 47679, 47695, 47753, 47577, 47701, 47738, 47514, 47632, 47792, 47538, 47554, 47574, 47575, 47576, 47621, 47642, 47659, 47672, 47739, 47740, 47759, 47763, 47771, 47794, 47799, 47802, 47813, 47814, 47823, 47835, 47859, 47861, 47888, 47891, 47896, 47929, 47931, 47950; 6. Model Numbers (REF): 782138(X); UDI-DI: 884838108622; Serial Numbers: 49004, 49049, 49106, 49136, 49063, 49075, 49183, 49197, 49246, 49269, 49272, 49020, 49021, 49022, 49027, 49029, 49030, 49031, 49033, 49034, 49036, 49037, 49038, 49039, 49043, 49055, 49060, 49068, 49069, 49140, 49189, 49190, 49191, 49192, 49194, 49195, 49196, 49202, 49203, 49219, 49221, 49223, 49230, 49251, 49254, 49255, 49045, 49058, 49071, 49130, 49153, 49158, 49180, 49181, 49270, 49145, 49161, 49168, 49156, 49228, 49047, 49098, 49099, 49147, 49148, 49154, 49220, 49222, 49232, 49268, 49206, 49290, 49008, 49009, 49092, 49093, 49094, 49146, 49072, 49080, 49087, 49104, 49105, 49109, 49173, 49210, 49231, 49233;